Uber drivers aren’t the only ones that receive a 1-5 star rating. It’s a two way street and passengers get rated too.
This might not sound like such a bad thing since, as a customer, nobody’s gonna deny taking your money.
However, having a low rating can actually affect you. Think of the rating like a marking.
If too many people mark you a low enough rating it may become more difficult to receive a ride from Uber.
Ya, eventually you could receive a ride, but it’ll probably be from somebody that is new to driving and has a lot less experience.
“How could my rating really affect me?” You may ask.
It’s simple really. Passenger ratings is a way to communicate to other drivers that your not fun to pick up.
If you get a bad rating the next time you requests a ride the driver that receives the requests will see your average with the bad rating reflected in it.
This will make them more likely to skip you and wait for the next person looking for a ride, especially if you’re far away from them.
Even the Rideshare Guy has said he doesn’t accept requests from passengers that have a rating below a 4.7.
Luckily, Just like how I show people how to become a driver, I’m going to show you 9 ways to maintain that A grade five star rating as an Uber passenger .
It’s not hard, and I’m typically generous with my 5 stars although I’ve honestly become a little bit more stricter t0o since Uber did some more price cuts.
Time Is Money
One of the biggest annoyances I have with Uber passengers is the amount of time it takes to get in the car after I have arrived.
Uber typically shows up at your door within 5 minutes or so. So, why do you have to do your hair, your make up, and finish gathering all your things after you send out a requests?
Uber tells you an estimate of how long it’s gonna take to be picked up, allows you to track your drivers route on the way to get you, and sends you a notification once the driver has arrived.
There really isn’t a reason to wait.
This one time I waited 15 minutes (I was in a good mood) only to drive a couple 5 minutes down the road. They were too busy getting ready still while I was waiting.
They even asked for some gum after they got in and was disappointed when I told them “I didn’t have any.”
Of course I didn’t have any. None for you, but maybe others that had the respect to get in shortly after I have arrived.
Another time I’m sitting at the bar waiting like 5 minutes for the rider.
Turns out he was in front of me the whole time but decided he was gonna smoke a cigarette after I have already been waiting and make me wait until he finishes it.
I don’t make money watching you smoke a cigarette. So do you really think I’m gonna be happy and give you a good rating for waiting?
Time is money, and if you’re costing me money you’re degrading your rating.
The best riders are the ones already at the curve waving me down as I pull up or coming out a minute after I showed up. Those guys get it.
Not entering A Destination Before The Ride
This doesn’t always make me lower the rating I’m gonna give you, but it does make the ride a few minutes longer because I have to take the time to enter the address manually.
Taking up more of my time, once again, cost me money.
Plus, the ones that don’t enter their destination sometimes get’s annoyed that we have to stay stagnant in the parking lot for an extra minute.
Don’t forget, it’s your fault I have to type in the destination myself. I’m not a mind reader.
Trying To Fit 5-6 People In My Car
You know before you requests the ride how many people each service can cramp into a car, but yet people go with the cheapest and then expect the driver to make an exception and basically break the law.
I’m a nice guy and usually don’t care, but this puts me at risk of getting a ticket and nobody ever seems to have the gratitude after to slip me an extra few bucks for going beyond my call of duty.
Although this one time the dude gave me a $20 tip. Obviously that guy was my hero and got the pristine 5 star rating.
I’m not just referring to the people who get a little loud after a few drinks. I can deal with that although some drivers may not like it.
I’m referring to the type of people that I would probably never want to give a ride too again because they were so bad.
Racist, disrespectful, screaming out the windows for the whole world to hear you. Those types of people are the ones I will really knock a few grades off on.
Puking In My Car
Luckily, no one has actually done this yet to me (knock on wood). But people have come as close to just opening up the door and throwing up outside the car while still in the car.
If this happens it will suck for both me and the rider.
1.) You’ll get charged probably a $200 cleaning fee because there’s no way I’m paying for your mess.
2.) I’m out of commission for at least the rest of the day. No work equals no money and your puke caused that which will ruin my day.
Tipping Your Driver
I don’t rate every driver a 4 star because they didn’t tip, but a lot of drivers do. I’ve already talked about why you should tip your driver in another article.
But seriously, just to reiterate, everyone is trying to make a living and with Uber’s price cuts there are places like Detroit where driving might not be worth it anymore.
And in case your wondering, Detroit is charging only 30 cents a mile to the passenger right now. Those drivers are literally making no money after expenses.
They’ll take a 15 mile ride and get paid $7 or $8 from it. There’s no money after expenses and taxes though.
If you tip them then the expenses can get offset and drivers will be happier. Plus, with the fare cuts Uber’s losing better drivers and getting replaced with lower quality cars and service.
Tipping will keep the quality of service to a better standard.
Making A Mess
I have no problem with people bringing food into my car. That’s not the issue. The issue is after I was generous enough to let people drink or eat in the car I’m left with a mess to pick up.
Ketchup on the seat, somebody has spelt a beer on the seat, wrappers on the floor, etc…
I’m not a butler and shouldn’t have to clean up after every ride. It’s my own personal car and work isn’t the only thing I use it for either.
If you can’t show respect and dirty or damage other people’s property then you’ll get a 1 star by many drivers, and then nobody will want to pick you up.
If you’re telling me to slow down or go faster I understand as long as it’s not breaking any laws, but the more irritating thing is when passengers decide to just give me directions out loud.
If you’ve already given me the destination then let me use my GPS and do my job.
If you didn’t give a destination and decide to just do turn by turn directions, then tell me ideally where you’re heading and give a couple directions, but I don’t need;
“Turn left here, slow down your next turn is coming up, oh shit I meant right and you turned left.”
Passengers get mad when I make a wrong turn but at the same time they’re the ones giving me directions. How am I suppose to know you meant turn right instead of left?
Make The Pick Up Location Easy
This isn’t a taxicab. There is no designated lane or parking for an Uber driver.
So if you’re in a city like NYC or San Francisco drivers can’t be parking in the middle of the road waiting 5-10 minutes for you.
This becomes a hassle and increases chances of drivers getting tickets. Plus don’t forget about the safety concerns this dilemma can cause.
Communicate with your driver an easy spot for pick up if you’re in an area with these kinds of parking issues.
As long as you’re pretty respectful with the driver and make things easier for both you and the driver you should be able to maintain a 5 star rating as a passenger.
Just remember, drivers are people too and deserve to be treated like so.
What’s your criteria for giving passengers a 5 star rating during Uber rides.? Which tip is the biggest for you?
Leave your comments below!